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Customer Care
Welcome to 1-800-MOBILES
! Browse the largest selection of wireless and mobile gear available at
up to 70% off retail prices. Review and select the cellular service plan
that fits you best . A pre-activated phone can be shipped to you
overnight in over 30,000 ZIP codes !
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Why travel around town, deal with unskilled clerks and
wait forever to pay inflated prices ? Why stress ? Above all, we want to
make your life easier by allowing you to find your product through a
user-friendly online catalog and order from the comfort of your own
screen !
Online Store:
TOLL-FREE LINE HOURS: talk to a Sales Representative from 10:00 AM
to 6:00PM Eastern Time Monday to Friday.
We are closed on Saturday and Sunday, but our site is always open.
Cellular accessories at 1800mobiles.com: Over 50,000 cellular accessories in stock. 70% Off Retail Free Shipping on orders and up !
U.S. SHIPPING RATES:
| SHIPPING RATES AND TIME TO DESTINATION |
| SHIPPING METHOD |
TOTAL LEAD TIME |
PRICE |
| GROUND |
5 BUSINESS DAYS |
.95
FREE on all orders and above. |
| 3-DAYS SELECT |
3 BUSINESS DAYS |
.95 |
| 2-DAYS AIR |
2 BUSINESS DAYS |
.95 |
| NEXT DAY AIR |
NEXT BUSINESS DAY |
.95 |
All orders placed during the weekend are for Monday release. All
orders placed after 3.30 PM Eastern Time are considered for shipping the
next business day. 1800mobiles.com does not ship during Federal
Holidays.
GENERAL RETURN POLICY: 30 days allowance from purchase date for
all returns. E-Mail us promptly to obtain a Return Authorization Number.
A re-stocking fee of 10% applies on all returns except when item is
defective or has been erroneously shipped. Purchase amount is credited
upon our receipt of both product and packaging in original condition. If
an item is defective or erroneously shipped by us, upon receipt of the
same we will refund you for return shipping up to .00.
RETURN POLICY FOR CELLULAR PHONES WITH ACTIVATION: Return
policies vary from carrier to carrier:
- CANADIAN AND PUERTO RICO SHIPMENTS:
1800Mobiles.com now ships also to Canada and Puerto Rico. Products
currently sold to these countries' customers: Cellular Phones
Accessories Only. We do not sell cellular phones or any
other accessory to Canada or Puerto Rico as of yet. We ship 3 days
Select. Cost: .99 including brokerage.
Promotion Cut Off Dates: We recommend you to place orders for
activation well before the end of carrier promotions, to secure
proper airtime plans, rebates etc. In order to benefit from
promotions, you must enter the order by 3:00 PM of the final date
indicated by the carrier. 1-800-MOBILES is not responsible for
activation delays caused by the credit approval process.
Discount Coupon Codes: coupon codes do not apply to Verizon,
T-Mobile or Sprint new cell phone activations.
Website Errors: 1-800-MOBILES Inc. shall have the right to
refuse or cancel any orders placed for product listed at the
incorrect price and /or incorrect information, including product
availability. Under no circumstances 1-800-MOBILES Inc. shall be
held liable for errors in calling plan airtime or services offered
by telecommunication carriers.
Product Liability: The maximum product liability
to1-800-MOBILES Inc. arising from any product sold on the
1800mobiles.com sites shall be the price of the product ordered. In
no event shall 1-800-MOBILES Inc., its directors, officers,
employees, agents be liable for damages related to product sold. Any
legal action against 1-800-MOBILES Inc. shall be governed by the
laws of the State of New York.
SALES TAX: NY Residents are charged the standard 8.625% Sales
Tax . Clients from all other states shop tax free !
0 MINIMUM APPLIES TO ALL FOREIGN ORDERS: BY WIRE TRANSFER
ONLY, NO CREDIT CARDS ! Banking coordinates available upon request .
SECURITY OVER THE INTERNET: All online transactions at
1-800-MOBILES are handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is
transmitted across the Internet in an encrypted (scrambled) form
until decoded .
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Cellular Phones with Cell Phone Plan:
T-Mobile Cell Phone Deals: Motorola V180,Siemens CF62T,Motorola
V300,Nokia NGage,Motorola V66,Samsung E315,Motorola C650,Sharp
TM150,Motorola V600,Motorola A630,Sony Ericsson T610,Nokia 6010,Samsung
E715,Samsung D415,Nokia 6800,Nokia 6600,Sidekick,Samsung C225,Samsung
R225M,Samsung E105,Nokia 3660,BlackBerry 6710,BlackBerry 7230,BlackBerry
6230
Cingular Best Cell Phones: Motorola V180, Motorola V220, Motorola V400,
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Nextel Phones Offers: Nextel i530, Nextel i710, Nextel i730, Nextel
i830, Nextel i860, Nextel Blackberry 7510.
Verizon Wireless Cellular Phones: Motorola V710, Nokia 6015i, Motorola
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VX7000, Palm Treo 600.
Sprint PCS Latest Phones: Samsung MM-A700, Samsung VI660, Sanyo RL7300,
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